How Can I Change My Term Length?
If you have an existing Guaranteed Commitment with a 30-day term and are confident in your workload's stability, you can convert it to a 1-year term to significantly reduce your monthly premium and increase your net savings.
Why Convert to a Longer Term?
Longer term lengths result in lower premiums and higher net savings rates. This is because Archera assumes less risk with a longer commitment period, allowing us to pass those savings on to you.
For example, a commitment generating $980 in monthly savings at the 30-day term could generate approximately $1,471 in monthly savings at the 1-year term.
How to Request a Term Change
Contact your Archera account team directly, via in-app chat, or via support@archera.ai with the following information:
Customer Account Name: Your full account name as it appears in Archera (e.g., "Company Name c/o Partner Name")
Commitment IDs: The specific commitments you want to convert. You can find the Commitment ID by:
Navigating to your Commitment Inventory
Clicking on the commitment row
Viewing the Commitment ID in the popup tooltip or Commitment Details page
Important Considerations
One-time conversion: Converting from 30-day to 1-year is a one-time event. Once converted, the commitment cannot be changed back to a 30-day term.
Lock-in period resets: When you convert a commitment to a 1-year term, the 1-year lock-in period applies from the conversion date. This means that even if your 30-day commitment was already unlocked, it will return to "Locked" status until it reaches the 1-year anniversary of the conversion.
Moneyback guarantee still applies: After the 1-year lock-in period, Archera's moneyback guarantee continues to protect you. You can resell the commitment or receive rebates for any underutilization for the remainder of the underlying 3-year commitment term.
When Should You Convert?
Consider converting to a 1-year term when:
You have stable, predictable infrastructure with consistent usage patterns
Your workload has been running successfully for several weeks or months
You don't anticipate major architectural changes in the next 12 months
You want to maximize your savings rate while maintaining flexibility after the initial year
If you're uncertain about your infrastructure needs, the 30-day term provides maximum flexibility with the ability to return commitments after just 30 days.
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