Help Center

Welcome to the Archera Help Center. Find answers to common questions, guides for getting started, and in-depth documentation on all Archera features.

Getting Started

New to Archera? Start here to understand what Archera does and how it can save you money on cloud commitments.

• Archera Overview
• Product Overview
• Platform Features & Modules
• What Cloud Services Does Archera Support?
• What Category Is Archera In?

User Guide

Step-by-step guides for using the Archera platform.

• Archera QuickStart Guide (AWS)
• Commitment Planner
• Commitment Inventory
• Segment Dashboard

Guaranteed Commitments

Learn about Archera’s flagship insurance-backed cloud commitment product.

• What are Guaranteed Commitments?
• How Does Guaranteed Commitment Pricing Work?
• What are Guaranteed Commitment Allowances?

Onboarding

Guides for connecting your cloud accounts to Archera.

• AWS Onboarding
• GCP Onboarding
• Azure Onboarding

Security

How Archera securely accesses your cloud environment.

• How Does Archera Access my AWS Environment?
• How Does Archera Access My Azure Environment?
• How Long Is My Data Retained?

Billing

Understand how Archera billing works.

• Billing and GRIs
• How Customers Pay Archera
• AWS Billing
• Azure Billing

FAQ

• Does Archera Help with Underutilized Infrastructure & Right-Sizing?
• Could Archera Change or Impact My Application?
• How Do I Audit Archera?
• AWS FAQ

Contact Support

Can’t find what you’re looking for? Reach out to us at [e-mail].