Help Center

Welcome to the Archera Help Center. Find answers to common questions, guides for getting started, and in-depth documentation on all Archera features.

Getting Started

New to Archera? Start here to understand what Archera does and how it can save you money on cloud commitments.

• Archera Overview

• Product Overview

• Platform Features & Modules

• What Cloud Services Does Archera Support?

• What Category Is Archera In?

User Guide

Step-by-step guides for using the Archera platform.

• Archera QuickStart Guide (AWS)

• Commitment Planner

• Commitment Inventory

• Segment Dashboard

Guaranteed Commitments

Learn about Archera’s flagship insurance-backed cloud commitment product.

• What are Guaranteed Commitments?

• How Does Guaranteed Commitment Pricing Work?

• What are Guaranteed Commitment Allowances?

Onboarding

Guides for connecting your AWS or Azure account to Archera.

• AWS Onboarding

• Azure Onboarding

Security

How Archera securely accesses your cloud environment.

• How Does Archera Access my AWS Environment?

• How Does Archera Access My Azure Environment?

• How Long Is My Data Retained?

Billing

Understand how Archera billing works.

• Billing and GRIs

• How Customers Pay Archera

• AWS Billing

• Azure Billing

FAQ

• Does Archera Help with Underutilized Infrastructure & Right-Sizing?

• Could Archera Change or Impact My Application?

• How Do I Audit Archera?

• AWS FAQ

Contact Support

Can’t find what you’re looking for? Reach out to us at [email protected].